In two hours, we will take you through the developments surrounding the EngageOne platform. This has been further developed into a complete omnichannel platform for customer communication.

In this webinar you will receive an update on the (cloud) strategy, new digital functionalities, integration options, business delegation and the new integrated platform to which video and chat have been added to enable even better personalized customer interactions.

Discover the new opportunities that EngageOne offers and register directly for this webinar.

Commencement

14.00 hours

Language

English

Duur

120 minuten

Program

2:00 PM – 2:15 PM

Welcome

  • ^Update Dialog Groep
  • ^Vision on Customer Interaction

Patrick Roelandt

Managing Director, Dialog Groep

 

2:15 pm – 2:30 pm

The future of EngageOne

  • ^Strategic developments around Cloud and integrations

Rob Dallison

VP EMEA & APAC, Precisely
EngageOne

2:30 PM – 3:00 PM

EngageOne Communication

  • ^Introduction new unified platform
  • ^Demonstration
  • Eomnichannel functionality; including video and chat
  • Edata integration and tables within transactional communication

Chris Cummings

Product Management, Precisley

 

2:30 PM – 3:00 PM

EngageOne Communication

  • ^Introduction new unified platform
  • ^Demonstration
  • Eomnichannel functionality; including video and chat
  • Edata integration and tables within transactional communication

Chris Cummings

Product Management, Precisley

 

3:00 PM – 3:30 PM

Responsive email design & EngageOne

  • ^Functionality, integration possibilities and demonstration
  • ^Explanation roadmap EngageOne Compose

Parineeta Chaudhary

Product Management Precisely
EngageOne

 

3:30 PM – 4:00 PM

Questions

Interesting for

This webinar is interesting for all EngageOne users, architects, (UX) designers and anyone within the organization who wants to make customer communication and interaction easier, more personal or faster to adapt.

 

Guest speakers

Rob Dallison

Rob Dallison ,
VP EMEA & APAC
Precisely EngageOne

Rob Dallison

Kevin Ricks,
Senior Director of Product
Management, Precisely

Chris Cummings,
Product Management – Digital Strategy, Products, Conversational UX,
Chatbots, Mobile, Loyalty Programs, UX
Precisely

Parineeta Chaudhary,
Product Management
Precisely