Presentaties & Videoregistraties #FOCI2020

Downloadlinks naar beschikbare presentaties & videoregistraties:

The faster innovation

Patrick Roelandt
Managing Director
Dialog Groep

   

Why Digital Experience businesses will be better prepared for the new reality

Kasper Roos
CEO of Aspire

   

Klantcase Star-shl:  een chatbot in 1 week
Antoinette Tekstra
Afdelingshoofd bij Klantencontactcentrum
Star-SHL

    

Klantcase NN: Transition to Customer Engagement

Edwin Nuijten &
Edgar van Waardenburg
Nationale Nederlanden

   

Customer Experience in a Post-COVID-19 World

Greg van den Heuvel
EVP & GM
Precisely

    

Market Study: CX in a Post-COVID-19 World

Grow your business & delight your customers

Chris Cummings
Principal Product Manager Precisely

 

    

How to create two-way customer conversations in the “contactless” world

Neal Keene
Field CTO
Smart Communications

   

Re-Imaging Customer Service

Gerhard Heide
Global Head of Market Strategy and Vision Precisely

   

Orchestration and dashboarding of complex customer experience platforms

Achim Schuch
Alliance & Sales Director
Crawford

   

The Future of Customer Interaction is mede mogelijk gemaakt door:

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#FOCI2020