Presentations #FOCI2019

Download links to available presentations:

Welcome & Program

Patrick Roelandt
Managing Director – Dialog Groep

Key track for succes and the three trends (Dutch)

Caspar Fraiture
Managing Consultant – Bvolve

The Future of Customer Interaction 

Patrick Roelandt
Managing Director – Dialog Groep

Innovation with the human size (Dutch)

Peter Eikelboom & Ines Bouazra
Innovation Manager – de Volksbank

Digital and yet personal (Dutch)

Nanda Nottelman & Robbert Hoekstra
Product Markt Managers – VIVAT

The Customer of the Future (Dutch)

Sydney Brouwer
Author & Speaker

Vision on digital omnichannel roadmap
Using the EngageOne® platform

Christopher Hall
VP Product Management – Pitney Bowes

Boost customer engagement using Seamless Customer Journeys

Michiel Wentzel
Pre-sales consultant – Pitney Bowes

The importance of inclusive communications

Tim Nelms
VP Channels and Alliances – Crawford Technologies

Evolving the foundation of your trusted customer communication hub

Parineeta Chaudhary
Senior Product Manager – Pitney Bowes

 

Transform towards end-to-end digital customer experiences

Rod Vickers
VP Business Development and Alliances – Intelledox

Enable Secure and seamless transactions Using Digital Authentication

Patrick Beckman Lapré
Director Sales & Marketing – QuoVadis Trustlink B.V.

Next-gen Digital Engagement platform for Business users

Chris Cummings
Product Management Digital Strategy – Pitney Bowes

Control & improve your customer experience by using realtime interactive dashboards, insights and orchestration

Achim Schuch
Senior Channel Manager – Crawford Technologies

How Personalised Interactive video can add value in the entire customer lifecycle

Gerhard Heide
Director Global Market Strategy – Pitney Bowes

The importance of Single Customer View & data quality in customer engagement strategies

Thomas Spielberger
Solution Consultant – Pitney Bowes

Brochure
Customer Information Management
Data Management and Integration whitepaper Single View of Customer

Pitney Bowes

Whitepaper (in Dutch)
Onderzoek
Raad van Toezicht ontbeert kennis van digitech en social media

Bvolve

The Future of Customer Interaction is made possible by

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#FOCI2019